AlRosheta Privacy Policy

Effective Date: October, 10th 2025

Welcome to AlRosheta, a smart medical application designed to connect doctors and patients in one easy-to-use platform. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using the AlRosheta app, you agree to the terms of this Privacy Policy.

Ownership

AlRosheta is owned and operated by Flothers for Smart Technology Solutions, the entity responsible for managing user data and ensuring compliance with Apple's App Store and privacy guidelines.

1. Information We Collect

We collect information from both Doctors and Patients to provide and improve our services.

1.1 Information You Provide to Us

For Doctors:

• Full Name, Medical Title, and Specialization
• Contact Information (email, phone number)
• Clinic Address and Location
• Professional Certifications or IDs
• Profile Picture
• Working Schedule (days and available time slots)
• Patient Interaction Data (reservations, prescriptions, vaccine updates)

For Patients:

• Full Name, Date of Birth, and Gender
• Contact Information (email, phone number)
• Account Credentials (username, password)
• Health Information (prescriptions, vaccine history)
• Appointment History
• Unique Patient Code (used for secure doctor access)
• Child's Code (for managing children's vaccine records)

1.2 Automatically Collected Information

When you use the app, we may automatically collect:

• Device Information (model, OS version)
• IP Address
• App Usage Data (pages viewed, features used, time spent)
• Location Data (if permission is granted)

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Enable appointment booking and scheduling
• Allow doctors to access and update patient records
• Generate and manage digital prescriptions
• Facilitate doctor-patient communication
• Provide vaccination tracking and reminders
• Improve app functionality and user experience
• Send important notifications related to services or your account
• Ensure security and prevent fraud

3. Sharing of Your Information

We do not sell your personal information. We only share information in the following cases:

• With Healthcare Providers: Doctors can view patient records using unique codes. Patients explicitly share access.
• With Service Providers: Third-party vendors who help with app infrastructure, hosting, analytics, or communication services.
• Legal Requirements: If required by law or to respond to legal requests or protect our rights.
• With Your Consent: In cases where you authorize us to share specific information.

4. Data Security

We use industry-standard security measures to protect your personal information, including:

• Encryption (data in transit and at rest)
• Secure authentication and login protocols
• Regular security audits and vulnerability checks
• Role-based access controls for sensitive medical data

Despite our efforts, no system can guarantee 100% security. We encourage users to use strong passwords and protect their account credentials.

5. Data Retention

We retain your personal data as long as your account is active or as needed to provide our services. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Accessing the data we hold about you
• Requesting correction of inaccurate data
• Requesting deletion of your personal data
• Objecting to or restricting processing
• Data portability

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

AlRosheta is not intended for use by children under the age of 13 without parental supervision.

Child-related medical information is only accessible through a child's code provided by a parent or guardian and managed by a licensed doctor.

8. Third-Party Services

The app may contain links or integrations with third-party services (e.g., maps, analytics). This Privacy Policy does not cover third-party services, and we encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or via email. Continued use of the app after changes constitutes your acceptance of the updated policy.